Finding Root Causes After Negative Feedback – English for Social Media Manager – Advanced Level

Daniel and Mia discuss recent negative feedback on social media. They want to find the root causes. They plan to improve their team’s work.

🎧 Finding Root Causes After Negative Feedback
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Vocabulary:

Feedback: Comments or opinions about something

Root cause: The main reason for a problem

Engagement: Interaction between users and content

Post: A message or content shared online

Team: A group working together on a task


Practice more with this lesson:


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