English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Apology and Compensation – English for SEO Specialist – Advanced Level

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by

Michael Carter
in
Apology
A statement saying sorry for a mistake.
Compensation
Something given to make up for a problem.
Complaint
A statement that something is wrong or bad.
Feedback
Information about how good or bad something is.
Specialist
A person who is an expert in a subject.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apology
Compensation
Complaint
Feedback
Specialist
A statement that something is wrong or bad.
A statement saying sorry for a mistake.
A person who is an expert in a subject.
Information about how good or bad something is.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apology” mean?
4. What does “Compensation” mean?
5. What does “Complaint” mean?
6. What does “Feedback” mean?
7. What does “Specialist” mean?

Practice more with this lesson: