Vocabulary Flashcards and Quiz of Handling Complaints with Apology and Compensation โ€“ English for SEO Specialist โ€“ Advanced Level

Apology
A statement saying sorry for a mistake.
Compensation
Something given to make up for a problem.
Complaint
A statement that something is wrong or bad.
Feedback
Information about how good or bad something is.
Specialist
A person who is an expert in a subject.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apology
Compensation
Complaint
Feedback
Specialist
Something given to make up for a problem.
Information about how good or bad something is.
A statement saying sorry for a mistake.
A statement that something is wrong or bad.
A person who is an expert in a subject.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologyโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œComplaintโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œSpecialistโ€ mean?

Practice more with this lesson:


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