Linda, an SEO specialist, receives a negative review from a client. She talks to Daniel about how to fix the problem. They decide to apologize and offer compensation.
Vocabulary:
Apology: A statement saying sorry for a mistake.
Compensation: Something given to make up for a problem.
Complaint: A statement that something is wrong or bad.
Feedback: Information about how good or bad something is.
Specialist: A person who is an expert in a subject.
Practice more with this lesson:
