Vocabulary Flashcards and Quiz of Handling Complaints as a Security Guard – English for Security Guard – Advanced Level

Complaint
A statement about something wrong or bad.
Apologize
To say sorry for a mistake.
Feedback
Information about how well something is done.
Promise
A statement that something will be done.
Trust
Belief in someone’s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Feedback
Promise
Trust
A statement that something will be done.
Information about how well something is done.
To say sorry for a mistake.
A statement about something wrong or bad.
Belief in someone’s honesty or ability.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Feedback” mean?
6. What does “Promise” mean?
7. What does “Trust” mean?

Practice more with this lesson:


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