English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Step-by-Step Guidance – English for Sales Executive – Advanced Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not good.
Apologize
To say sorry for a mistake or problem.
Solution
A way to fix a problem.
Follow up
To check again after an action.
Inconvenience
A problem or difficulty caused to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Solution
Follow up
Inconvenience
To say sorry for a mistake or problem.
A statement that something is wrong or not good.
To check again after an action.
A problem or difficulty caused to someone.
A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Solution” mean?
6. What does “Follow up” mean?
7. What does “Inconvenience” mean?

Practice more with this lesson:


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