English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Step-by-Step Guidance โ€“ English for Sales Executive โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Apologize
To say sorry for a mistake or problem.
Solution
A way to fix a problem.
Follow up
To check again after an action.
Inconvenience
A problem or difficulty caused to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Solution
Follow up
Inconvenience
A way to fix a problem.
A statement that something is wrong or not good.
To say sorry for a mistake or problem.
To check again after an action.
A problem or difficulty caused to someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œSolutionโ€ mean?
6. What does โ€œFollow upโ€ mean?
7. What does โ€œInconvenienceโ€ mean?

Practice more with this lesson:


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