English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Coordinating Teams – English for Sales Executive – Medium Level

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by

Michael Carter
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Complaint
A statement about a problem or fault.
Delay
To make something happen later than planned.
Refund
Money returned for a product or service.
Replacement
A new item given instead of a damaged one.
Coordinate
To work together with others to do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Refund
Replacement
Coordinate
To work together with others to do something.
A new item given instead of a damaged one.
To make something happen later than planned.
A statement about a problem or fault.
Money returned for a product or service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Refund” mean?
6. What does “Replacement” mean?
7. What does “Coordinate” mean?

Practice more with this lesson: