English Lessons

Vocabulary Flashcards and Quiz of Escalating a Service Issue in Cross-Cultural Communication – English for Sales Executive – Medium Level

โ€”

by

Michael Carter
in
Shipment
A group of goods sent to a customer.
Delay
When something happens later than planned.
Escalate
To raise a problem to a higher level.
Customs
The place where goods are checked at the border.
Client
A person or company that buys services or goods.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Shipment
Delay
Escalate
Customs
Client
To raise a problem to a higher level.
The place where goods are checked at the border.
When something happens later than planned.
A person or company that buys services or goods.
A group of goods sent to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Shipment” mean?
4. What does “Delay” mean?
5. What does “Escalate” mean?
6. What does “Customs” mean?
7. What does “Client” mean?

Practice more with this lesson: