English Lessons

Vocabulary Flashcards and Quiz of Escalating a Service Issue in Cross-Cultural Communication – English for Sales Executive – Medium Level

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by

Michael Carter
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Shipment
A group of goods sent to a customer.
Delay
When something happens later than planned.
Escalate
To raise a problem to a higher level.
Customs
The place where goods are checked at the border.
Client
A person or company that buys services or goods.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Shipment
Delay
Escalate
Customs
Client
A group of goods sent to a customer.
When something happens later than planned.
The place where goods are checked at the border.
To raise a problem to a higher level.
A person or company that buys services or goods.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Shipment” mean?
4. What does “Delay” mean?
5. What does “Escalate” mean?
6. What does “Customs” mean?
7. What does “Client” mean?

Practice more with this lesson:


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