Vocabulary Flashcards and Quiz of Escalating a Service Issue in Cross-Cultural Communication โ€“ English for Sales Executive โ€“ Medium Level

Shipment
A group of goods sent to a customer.
Delay
When something happens later than planned.
Escalate
To raise a problem to a higher level.
Customs
The place where goods are checked at the border.
Client
A person or company that buys services or goods.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Shipment
Delay
Escalate
Customs
Client
When something happens later than planned.
To raise a problem to a higher level.
The place where goods are checked at the border.
A group of goods sent to a customer.
A person or company that buys services or goods.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œShipmentโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œEscalateโ€ mean?
6. What does โ€œCustomsโ€ mean?
7. What does โ€œClientโ€ mean?

Practice more with this lesson:


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