Vocabulary Flashcards and Quiz of Escalating a Service Issue – English for Sales Executive – Easy Level

Problem
A situation that is not good or causes trouble.
Service
Work done to help customers.
Manager
A person who is in charge of others.
Delivery
The act of bringing goods to a place.
Solution
A way to fix a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Problem
Service
Manager
Delivery
Solution
Work done to help customers.
A way to fix a problem.
The act of bringing goods to a place.
A situation that is not good or causes trouble.
A person who is in charge of others.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Problem” mean?
4. What does “Service” mean?
5. What does “Manager” mean?
6. What does “Delivery” mean?
7. What does “Solution” mean?

Practice more with this lesson: