English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After a Service Failure – English for Doctor – Medium Level

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by

Michael Carter
in
Apologize
to say sorry for a mistake
Compensation
something given to make up for a loss
Procedure
a set way to do something
Transparency
being open and honest
Follow-up
extra care after the first treatment

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Procedure
Transparency
Follow-up
being open and honest
to say sorry for a mistake
a set way to do something
extra care after the first treatment
something given to make up for a loss

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Procedure” mean?
6. What does “Transparency” mean?
7. What does “Follow-up” mean?

Practice more with this lesson:


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