Reassuring a Client During a System Outage – English for Sales Executive – Advanced Level

Anna talks to Paul about a system outage. She reassures him that the issue will be fixed soon. They discuss the next steps calmly.

🎧 Reassuring a Client During a System Outage
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Vocabulary:

Outage: A period when a system is not working.

Reassure: To make someone feel less worried.

Disruption: Something that interrupts normal work.

Estimate: A guess about how long something will take.

Feature: A part or function of a system.


Practice more with this lesson:


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