Mia is a doctor talking with Daniel, a customer service worker. They discuss a problem with a difficult client. Mia needs help to solve the issue quickly.
Vocabulary:
Client: A person who uses services.
Angry: Feeling strong upset or mad.
Rude: Not polite or respectful.
Delay: To make something late.
Polite: Showing good manners.
Practice more with this lesson:
