Vocabulary Flashcards and Quiz of Writing Emails to Handle Urgent Requests - English for Retail Manager - Medium Level

Urgent

very important and needing quick action

Refund

money given back to a customer

Summarize

to give the main points briefly

Inconvenience

a problem or difficulty caused to someone

Process

to handle or complete a task

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Urgent

Refund

Summarize

Inconvenience

Process

money given back to a customer

a problem or difficulty caused to someone

very important and needing quick action

to handle or complete a task

to give the main points briefly

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?

4. What does “Refund” mean?

5. What does “Summarize” mean?

6. What does “Inconvenience” mean?

7. What does “Process” mean?

Vocabulary Flashcards and Quiz of Writing Emails to Handle Urgent Requests – English for Retail Manager – Medium Level