English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints by Delegating Tasks – English for Retail Manager – Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Delegate
To give a task to someone else to do.
Delivery
The act of bringing goods to a place.
Discount
A reduction in the price of something.
Apology
A statement saying sorry for a mistake.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delegate
Delivery
Discount
Apology
A statement saying sorry for a mistake.
To give a task to someone else to do.
The act of bringing goods to a place.
A reduction in the price of something.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delegate” mean?
5. What does “Delivery” mean?
6. What does “Discount” mean?
7. What does “Apology” mean?

Practice more with this lesson:


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