English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints by Identifying Root Causes – English for Research Scientist – Advanced Level

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by

Michael Carter
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Complaints
Statements about problems or dissatisfaction.
Root cause
The main reason something happens.
Prioritize
To arrange things in order of importance.
Survey
A set of questions to gather information.
Frustration
Feeling upset because of difficulties or problems.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaints
Root cause
Prioritize
Survey
Frustration
A set of questions to gather information.
Statements about problems or dissatisfaction.
To arrange things in order of importance.
The main reason something happens.
Feeling upset because of difficulties or problems.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaints” mean?
4. What does “Root cause” mean?
5. What does “Prioritize” mean?
6. What does “Survey” mean?
7. What does “Frustration” mean?

Practice more with this lesson: