David and Olivia discuss issues in their research project. They want to find the main problems causing complaints. They plan to fix these problems quickly.
Vocabulary:
Complaints: Statements about problems or dissatisfaction.
Root cause: The main reason something happens.
Prioritize: To arrange things in order of importance.
Survey: A set of questions to gather information.
Frustration: Feeling upset because of difficulties or problems.
Practice more with this lesson:
