Vocabulary Flashcards and Quiz of Handling Complaints by Escalating Issues Remotely – English for Research Scientist – Advanced Level

Complaint
A statement that something is wrong or not satisfactory.
Escalate
To raise a problem to a higher level for help.
Complex
Something that is not simple and has many parts.
Manager
A person who is in charge of a team or project.
Solution
A way to fix a problem or answer a question.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Complex
Manager
Solution
Something that is not simple and has many parts.
To raise a problem to a higher level for help.
A person who is in charge of a team or project.
A way to fix a problem or answer a question.
A statement that something is wrong or not satisfactory.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Complex” mean?
6. What does “Manager” mean?
7. What does “Solution” mean?

Practice more with this lesson:


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