Vocabulary Flashcards and Quiz of How to Write an Apology Email After a Service Problem - English for Recruiter - Easy Level

Apology

A statement saying sorry for a mistake.

Solution

A way to fix a problem.

Patient

Able to wait without getting angry.

Polite

Showing good manners and respect.

Closing

The last part of a letter or email.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apology

Solution

Patient

Polite

Closing

A statement saying sorry for a mistake.

Showing good manners and respect.

The last part of a letter or email.

Able to wait without getting angry.

A way to fix a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apology” mean?

4. What does “Solution” mean?

5. What does “Patient” mean?

6. What does “Polite” mean?

7. What does “Closing” mean?

Vocabulary Flashcards and Quiz of How to Write an Apology Email After a Service Problem – English for Recruiter – Easy Level