Sophia and William discuss how to handle complaints during a property check. They talk about setting priorities to solve problems quickly. This helps keep clients happy and follow rules.
Vocabulary:
Complaint: A statement about a problem or fault.
Priority: Something that is more important than other things.
Safety: The condition of being protected from harm.
Report: A written or spoken description of a situation.
Record: Information kept for future use or proof.
Practice more with this lesson:
