Vocabulary Flashcards and Quiz of Solving Problems While Working Remotely - English for Customer Service Representative - Advanced Level

Summarize

To give a short and clear explanation.

Issue

A problem or concern.

Exchange

To give one thing and get another in return.

Refund

Money given back for a returned item.

Stock

Items available for sale or use.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Summarize

Issue

Exchange

Refund

Stock

To give one thing and get another in return.

To give a short and clear explanation.

A problem or concern.

Items available for sale or use.

Money given back for a returned item.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Summarize” mean?

4. What does “Issue” mean?

5. What does “Exchange” mean?

6. What does “Refund” mean?

7. What does “Stock” mean?

Vocabulary Flashcards and Quiz of Solving Problems While Working Remotely – English for Customer Service Representative – Advanced Level