English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Under Tight Deadline Pressure – English for Public Relations Officer – Advanced Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not satisfactory
Deadline
The time by which something must be done
Refund
Money returned to a customer for a product or service
Prioritize
To arrange tasks in order of importance
Polite
Showing good manners and respect to others

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Deadline
Refund
Prioritize
Polite
A statement that something is wrong or not satisfactory
The time by which something must be done
Showing good manners and respect to others
To arrange tasks in order of importance
Money returned to a customer for a product or service

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Deadline” mean?
5. What does “Refund” mean?
6. What does “Prioritize” mean?
7. What does “Polite” mean?

Practice more with this lesson: