Vocabulary Flashcards and Quiz of Handling Complaints Under Tight Deadline Pressure - English for Public Relations Officer - Advanced Level

Complaint

A statement that something is wrong or not satisfactory

Deadline

The time by which something must be done

Refund

Money returned to a customer for a product or service

Prioritize

To arrange tasks in order of importance

Polite

Showing good manners and respect to others

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Deadline

Refund

Prioritize

Polite

Money returned to a customer for a product or service

A statement that something is wrong or not satisfactory

The time by which something must be done

To arrange tasks in order of importance

Showing good manners and respect to others

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Deadline” mean?

5. What does “Refund” mean?

6. What does “Prioritize” mean?

7. What does “Polite” mean?

Vocabulary Flashcards and Quiz of Handling Complaints Under Tight Deadline Pressure – English for Public Relations Officer – Advanced Level