Vocabulary Flashcards and Quiz of Escalating a Difficult Client Issue - English for Public Relations Officer - Medium Level

Escalate

To raise or increase a problem to higher authority.

Client

A person who uses services or buys goods.

Angry

Feeling or showing strong unhappiness or annoyance.

Honest

Being truthful and sincere.

Management

People who control or organize a company or group.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Escalate

Client

Angry

Honest

Management

A person who uses services or buys goods.

Being truthful and sincere.

To raise or increase a problem to higher authority.

People who control or organize a company or group.

Feeling or showing strong unhappiness or annoyance.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?

4. What does “Client” mean?

5. What does “Angry” mean?

6. What does “Honest” mean?

7. What does “Management” mean?

Vocabulary Flashcards and Quiz of Escalating a Difficult Client Issue – English for Public Relations Officer – Medium Level