English Lessons

Vocabulary Flashcards and Quiz of Customer Apology and Compensation Offer โ€“ English for Public Relations Officer โ€“ Medium Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a loss.
Refund
Money returned to a customer.
Report
A written or spoken description of events.
Complaint
A statement about a problem or fault.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Report
Complaint
To say sorry for a mistake.
A statement about a problem or fault.
Money returned to a customer.
A written or spoken description of events.
Something given to make up for a loss.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œReportโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


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