English Lessons

Vocabulary Flashcards and Quiz of Customer Apology and Compensation Offer – English for Public Relations Officer – Medium Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a loss.
Refund
Money returned to a customer.
Report
A written or spoken description of events.
Complaint
A statement about a problem or fault.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Report
Complaint
To say sorry for a mistake.
A statement about a problem or fault.
A written or spoken description of events.
Something given to make up for a loss.
Money returned to a customer.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Report” mean?
7. What does “Complaint” mean?

Practice more with this lesson: