English Lessons

Vocabulary Flashcards and Quiz of Closing Complaints Professionally in Senior Management Presentations – English for Public Relations Officer – Medium Level

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by

Michael Carter
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Complaint
A statement about a problem or fault.
Solution
A way to fix a problem.
Follow up
To check again after first contact.
Impression
The feeling or idea about someone or something.
Trust
Belief in the honesty or reliability of someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Solution
Follow up
Impression
Trust
A way to fix a problem.
The feeling or idea about someone or something.
Belief in the honesty or reliability of someone.
To check again after first contact.
A statement about a problem or fault.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Solution” mean?
5. What does “Follow up” mean?
6. What does “Impression” mean?
7. What does “Trust” mean?

Practice more with this lesson: