Linda works as a public relations officer. She talks to Paul about a complaint. They check details and plan to fix the problem.
Vocabulary:
Complaint: A statement about something wrong or bad.
Delivery: The act of bringing goods to a place.
Teamwork: Working together with others to do a job.
Polite: Showing good manners and respect.
Solution: A way to fix a problem.
Practice more with this lesson:
