Reassuring a Client After a Service Failure – English for Cloud Engineer – Easy Level

Emma calls Paul to discuss a recent problem. She wants to explain what happened and reassure him. They talk about the solution and next steps.

🎧 Reassuring a Client After a Service Failure
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Vocabulary:

Reassure: To make someone feel less worried

Failure: When something does not work

Cause: The reason something happens

Trust: Belief in someone’s ability

Update: To give new information


Practice more with this lesson:


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