Vocabulary Flashcards and Quiz of Training New Staff on Handling a Difficult Client โ€“ English for Property Manager โ€“ Medium Level

Complaint
A statement that something is wrong or not satisfactory.
Repair
To fix something that is broken or damaged.
Patient
Able to stay calm and not get angry quickly.
Approve
To officially agree or allow something.
Update
To give the latest information about something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Repair
Patient
Approve
Update
To officially agree or allow something.
To fix something that is broken or damaged.
A statement that something is wrong or not satisfactory.
Able to stay calm and not get angry quickly.
To give the latest information about something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRepairโ€ mean?
5. What does โ€œPatientโ€ mean?
6. What does โ€œApproveโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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