English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Escalating Issues โ€“ English for Property Manager โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement about a problem or fault.
Technician
A person who repairs machines or equipment.
Maintenance
Work done to keep something in good condition.
Escalate
To raise a problem to a higher level.
Patience
The ability to wait without getting upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Technician
Maintenance
Escalate
Patience
Work done to keep something in good condition.
To raise a problem to a higher level.
A statement about a problem or fault.
A person who repairs machines or equipment.
The ability to wait without getting upset.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œTechnicianโ€ mean?
5. What does โ€œMaintenanceโ€ mean?
6. What does โ€œEscalateโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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