Vocabulary Flashcards and Quiz of Handling a VIP Customer Issue in a Performance Review โ€“ English for Property Manager โ€“ Medium Level

Escalate
To raise a problem to a higher level
VIP
A very important person
Maintenance
Work done to keep something in good condition
Report
A written description of an event or problem
Customer
A person who buys or uses a service

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
VIP
Maintenance
Report
Customer
A very important person
Work done to keep something in good condition
A written description of an event or problem
A person who buys or uses a service
To raise a problem to a higher level

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œVIPโ€ mean?
5. What does โ€œMaintenanceโ€ mean?
6. What does โ€œReportโ€ mean?
7. What does โ€œCustomerโ€ mean?

Practice more with this lesson:


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