English Lessons

Vocabulary Flashcards and Quiz of Handling a VIP Customer Issue in a Performance Review – English for Property Manager – Medium Level

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by

Michael Carter
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Escalate
To raise a problem to a higher level
VIP
A very important person
Maintenance
Work done to keep something in good condition
Report
A written description of an event or problem
Customer
A person who buys or uses a service

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
VIP
Maintenance
Report
Customer
A person who buys or uses a service
A very important person
To raise a problem to a higher level
Work done to keep something in good condition
A written description of an event or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “VIP” mean?
5. What does “Maintenance” mean?
6. What does “Report” mean?
7. What does “Customer” mean?

Practice more with this lesson: