English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation with a Difficult Client – English for Property Manager – Advanced Level

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by

Michael Carter
in
Professional
Showing skill and good behavior at work
Apologize
To say sorry for a mistake or problem
Calm
Not angry or upset
Polite
Showing good manners and respect
Follow up
To check or act again after first contact

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Professional
Apologize
Calm
Polite
Follow up
To check or act again after first contact
Showing skill and good behavior at work
Showing good manners and respect
Not angry or upset
To say sorry for a mistake or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Professional” mean?
4. What does “Apologize” mean?
5. What does “Calm” mean?
6. What does “Polite” mean?
7. What does “Follow up” mean?

Practice more with this lesson: