Vocabulary Flashcards and Quiz of Handling Complaints and Objections – English for Copywriter – Easy Level

Complaint
A statement about something wrong or bad.
Customer
A person who buys goods or services.
Discount
A reduction in price.
Delivery
The act of bringing goods to a place.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Customer
Discount
Delivery
Improve
A statement about something wrong or bad.
The act of bringing goods to a place.
A person who buys goods or services.
To make something better.
A reduction in price.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Customer” mean?
5. What does “Discount” mean?
6. What does “Delivery” mean?
7. What does “Improve” mean?

Practice more with this lesson: