Vocabulary Flashcards and Quiz of Handling Complaints by Escalating and Resolving Misunderstandings – English for Professor – Advanced Level

Complaint
A statement that something is wrong or unfair.
Escalate
To raise a problem to a higher level for help.
Grade
A score or mark given for work or exams.
Review
To look at something again carefully.
Incomplete
Not finished or missing parts.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Grade
Review
Incomplete
A score or mark given for work or exams.
A statement that something is wrong or unfair.
To look at something again carefully.
Not finished or missing parts.
To raise a problem to a higher level for help.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Grade” mean?
6. What does “Review” mean?
7. What does “Incomplete” mean?

Practice more with this lesson: