Paul is a professor talking to Mia, a student. Mia has a complaint about her grade. Paul listens carefully and explains the next steps.
Vocabulary:
Complaint: A statement that something is wrong or unfair.
Escalate: To raise a problem to a higher level for help.
Grade: A score or mark given for work or exams.
Review: To look at something again carefully.
Incomplete: Not finished or missing parts.
Practice more with this lesson:
