Vocabulary Flashcards and Quiz of Handling Complaints with a Difficult Client – English for Plumber – Advanced Level

Complaint
A statement about something wrong.
Leak
When water escapes from a pipe.
Repair
To fix something that is broken.
Patience
The ability to wait calmly.
Promise
A statement that you will do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Leak
Repair
Patience
Promise
The ability to wait calmly.
To fix something that is broken.
When water escapes from a pipe.
A statement that you will do something.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Leak” mean?
5. What does “Repair” mean?
6. What does “Patience” mean?
7. What does “Promise” mean?

Practice more with this lesson: