English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints as a Pilot – English for Pilot – Advanced Level

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by

Michael Carter
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Complaint
A statement about a problem or bad service.
Maintenance
Work done to keep equipment in good condition.
Reassure
To make someone feel less worried.
Passenger
A person traveling in a vehicle or plane.
Teamwork
Working together to achieve a goal.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Maintenance
Reassure
Passenger
Teamwork
A person traveling in a vehicle or plane.
A statement about a problem or bad service.
Working together to achieve a goal.
Work done to keep equipment in good condition.
To make someone feel less worried.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Maintenance” mean?
5. What does “Reassure” mean?
6. What does “Passenger” mean?
7. What does “Teamwork” mean?

Practice more with this lesson: