Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Emails to a Difficult Client – English for Physicist – Advanced Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a loss.
Delay
A period of waiting or being late.
Frustration
Feeling annoyed because of problems.
Refund
Money returned because of a problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Frustration
Refund
To say sorry for a mistake.
Feeling annoyed because of problems.
Money returned because of a problem.
Something given to make up for a loss.
A period of waiting or being late.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delay” mean?
6. What does “Frustration” mean?
7. What does “Refund” mean?

Practice more with this lesson: