Paul, a photographer, explains a problem to Emma. He apologizes and offers compensation. They discuss the issue calmly.
Vocabulary:
Apologize: To say sorry for a mistake.
Compensation: Something given to make up for a problem.
Corrupted: Damaged or spoiled, not working properly.
Refund: Money given back for a bad service.
Patience: The ability to wait calmly without anger.
Practice more with this lesson:
