Vocabulary Flashcards and Quiz of Handling Complaints Remotely as a Pharmacist – English for Pharmacist – Advanced Level

Complaint
A statement about a problem or something wrong.
Follow-up
Additional actions or questions after the first contact.
Instructions
Steps or directions to use something correctly.
Side effects
Unwanted changes caused by medicine.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Follow-up
Instructions
Side effects
Customer
A statement about a problem or something wrong.
Unwanted changes caused by medicine.
Additional actions or questions after the first contact.
Steps or directions to use something correctly.
A person who buys goods or services.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Follow-up” mean?
5. What does “Instructions” mean?
6. What does “Side effects” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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