Vocabulary Flashcards and Quiz of Training New Staff: Apologizing and Offering Compensation – English for Nurse – Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back to a customer.
Manager
A person who is in charge.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Manager
Polite
A person who is in charge.
Something given to make up for a problem.
Showing good manners and respect.
Money given back to a customer.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Manager” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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