Vocabulary Flashcards and Quiz of Handling Complaints by Reassuring the Client – English for Nurse – Advanced Level

Complaint
A statement about something wrong or bad.
Reassure
To say or do something to make someone feel less worried.
Unclear
Not easy to understand.
Patient
Able to wait calmly without getting angry.
Team
A group of people working together.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Reassure
Unclear
Patient
Team
Able to wait calmly without getting angry.
A group of people working together.
A statement about something wrong or bad.
Not easy to understand.
To say or do something to make someone feel less worried.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Reassure” mean?
5. What does “Unclear” mean?
6. What does “Patient” mean?
7. What does “Team” mean?

Practice more with this lesson:


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