Vocabulary Flashcards and Quiz of Handling Objections During a System Outage – English for Musician – Medium Level

Objection
A reason for disagreeing or refusing.
Outage
A time when a system is not working.
Concern
A worry or problem someone has.
Refund
Money given back to a customer.
Patient
Able to stay calm without getting angry.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Outage
Concern
Refund
Patient
A time when a system is not working.
A reason for disagreeing or refusing.
Money given back to a customer.
A worry or problem someone has.
Able to stay calm without getting angry.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Outage” mean?
5. What does “Concern” mean?
6. What does “Refund” mean?
7. What does “Patient” mean?

Practice more with this lesson: