Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Mechanical Engineer โ€“ Advanced Level

Complaint
A statement that something is wrong or not satisfactory
Technician
A person skilled in fixing machines or equipment
Maintenance
The work of keeping something in good condition
Performance
How well a machine or system works
Objection
A reason for disagreeing or opposing something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Technician
Maintenance
Performance
Objection
A person skilled in fixing machines or equipment
A reason for disagreeing or opposing something
A statement that something is wrong or not satisfactory
The work of keeping something in good condition
How well a machine or system works

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œTechnicianโ€ mean?
5. What does โ€œMaintenanceโ€ mean?
6. What does โ€œPerformanceโ€ mean?
7. What does โ€œObjectionโ€ mean?

Practice more with this lesson:


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