Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer – English for Mechanical Engineer – Advanced Level

Complaint
A statement that something is wrong or not satisfactory
Technician
A person skilled in fixing machines or equipment
Maintenance
The work of keeping something in good condition
Performance
How well a machine or system works
Objection
A reason for disagreeing or opposing something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Technician
Maintenance
Performance
Objection
How well a machine or system works
A person skilled in fixing machines or equipment
The work of keeping something in good condition
A reason for disagreeing or opposing something
A statement that something is wrong or not satisfactory

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Technician” mean?
5. What does “Maintenance” mean?
6. What does “Performance” mean?
7. What does “Objection” mean?

Practice more with this lesson:


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