English Lessons

Vocabulary Flashcards and Quiz of Closing a Conversation Professionally After a Service Failure – English for Mechanical Engineer – Advanced Level

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by

Michael Carter
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Service failure
When a service does not work as expected.
Apologize
To say sorry for a mistake.
Repair
To fix something that is broken.
Professionalism
Behavior showing skill and respect at work.
Patience
The ability to wait calmly without getting upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Service failure
Apologize
Repair
Professionalism
Patience
To say sorry for a mistake.
The ability to wait calmly without getting upset.
Behavior showing skill and respect at work.
To fix something that is broken.
When a service does not work as expected.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Service failure” mean?
4. What does “Apologize” mean?
5. What does “Repair” mean?
6. What does “Professionalism” mean?
7. What does “Patience” mean?

Practice more with this lesson: