Vocabulary Flashcards and Quiz of Handling Objections in a Phone Call – English for Marketing Manager – Easy Level

Objection
A reason for disagreeing or refusing.
Misunderstanding
A failure to understand correctly.
Confusion
A state of not being clear or certain.
Apologize
To say sorry for a mistake.
Clarify
To make something clear or easier to understand.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Misunderstanding
Confusion
Apologize
Clarify
To make something clear or easier to understand.
A state of not being clear or certain.
To say sorry for a mistake.
A failure to understand correctly.
A reason for disagreeing or refusing.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Misunderstanding” mean?
5. What does “Confusion” mean?
6. What does “Apologize” mean?
7. What does “Clarify” mean?

Practice more with this lesson:


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