David calls a client to fix a problem. Emma is the client. They talk to clear up a misunderstanding.
Vocabulary:
Objection: A reason for disagreeing or refusing.
Misunderstanding: A failure to understand correctly.
Confusion: A state of not being clear or certain.
Apologize: To say sorry for a mistake.
Clarify: To make something clear or easier to understand.
Practice more with this lesson:
