English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Objections in Marketing – English for Marketing Manager – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Objection
A reason for disagreeing or opposing something.
Feedback
Information about how good or bad something is.
Discount
A reduction in the usual price.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Objection
Feedback
Discount
Delivery
A statement that something is wrong or not good.
A reduction in the usual price.
The act of bringing goods to a place.
Information about how good or bad something is.
A reason for disagreeing or opposing something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Objection” mean?
5. What does “Feedback” mean?
6. What does “Discount” mean?
7. What does “Delivery” mean?

Practice more with this lesson: