Vocabulary Flashcards and Quiz of Escalating Complaints During Onboarding – English for Marketing Manager – Medium Level

Complaint
A statement that something is wrong or not good.
Escalate
To make a problem more serious by asking higher authority.
Onboarding
The process of introducing a new employee to a company.
Guidance
Help or advice about what to do.
Training
Teaching skills or knowledge to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Onboarding
Guidance
Training
To make a problem more serious by asking higher authority.
The process of introducing a new employee to a company.
A statement that something is wrong or not good.
Teaching skills or knowledge to someone.
Help or advice about what to do.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Onboarding” mean?
6. What does “Guidance” mean?
7. What does “Training” mean?

Practice more with this lesson: