Kevin and Jessica discuss a problem with a new marketing manager. They talk about how to handle complaints and when to ask for help. The conversation shows how to solve issues quickly.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Escalate: To make a problem more serious by asking higher authority.
Onboarding: The process of introducing a new employee to a company.
Guidance: Help or advice about what to do.
Training: Teaching skills or knowledge to someone.
Practice more with this lesson:
