Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After Service Failure โ€“ English for Marketing Manager โ€“ Medium Level

Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Discount
a lower price than usual
Service
help or work done for customers
Upgrade
to improve or raise to a better level

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Discount
Service
Upgrade
something given to make up for a problem
to say sorry for a mistake
to improve or raise to a better level
help or work done for customers
a lower price than usual

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œDiscountโ€ mean?
6. What does โ€œServiceโ€ mean?
7. What does โ€œUpgradeโ€ mean?

Practice more with this lesson:


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