Vocabulary Flashcards and Quiz of Handling Complaints in a High-Stakes Meeting – English for Makeup Artist – Advanced Level

Complaint
A statement about something wrong or bad.
Apologize
To say sorry for a mistake.
Preferences
Things someone likes more than others.
Feedback
Information about how good or bad something is.
Professional
Behaving in a careful and respectful way at work.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Preferences
Feedback
Professional
A statement about something wrong or bad.
Behaving in a careful and respectful way at work.
Things someone likes more than others.
Information about how good or bad something is.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Preferences” mean?
6. What does “Feedback” mean?
7. What does “Professional” mean?

Practice more with this lesson: