Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations โ€“ English for Logistics Coordinator โ€“ Medium Level

Complaint
A statement that something is wrong or not satisfactory.
Shipment
Goods sent from one place to another.
Delay
When something happens later than planned.
Expectation
A belief about what will happen or what is needed.
Update
New information about a situation.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Shipment
Delay
Expectation
Update
New information about a situation.
A belief about what will happen or what is needed.
When something happens later than planned.
Goods sent from one place to another.
A statement that something is wrong or not satisfactory.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œShipmentโ€ mean?
5. What does โ€œDelayโ€ mean?
6. What does โ€œExpectationโ€ mean?
7. What does โ€œUpdateโ€ mean?

Practice more with this lesson:


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