Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations – English for Logistics Coordinator – Medium Level

Complaint
A statement that something is wrong or not satisfactory.
Shipment
Goods sent from one place to another.
Delay
When something happens later than planned.
Expectation
A belief about what will happen or what is needed.
Update
New information about a situation.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Shipment
Delay
Expectation
Update
New information about a situation.
Goods sent from one place to another.
A statement that something is wrong or not satisfactory.
A belief about what will happen or what is needed.
When something happens later than planned.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Shipment” mean?
5. What does “Delay” mean?
6. What does “Expectation” mean?
7. What does “Update” mean?

Practice more with this lesson:


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